Experience & Skills | IT/OT Network Operations & Infrastructure

Work History

Network Administrator II | Jun 2025 – Present
IT and OT Network Operations

Manage IT and OT (operational technology) network infrastructure across hybrid environments
Network security configuration, firewall management, and access control
VLAN design and implementation for secure network segmentation
Infrastructure optimization and performance monitoring
Technology advisory and systems integration

Robotics Specialist | Aug 2020 – Jun 2025
4 years 11 months

Manage technical teams; delegate work and provide mentorship
R&D and implementation of custom cable solutions, robot design, and operator equipment
Eliminated equipment downtime through preventive maintenance and rapid troubleshooting
3D manufacturing optimization: Designed custom parts saving $47,000+ annually vs. supplier costs
Robotics troubleshooting, repair, and maintenance (complex multi-unit deployments)
Custom computer deployment with specialized configurations
Network administration: DHCP, DNS, user privilege control, technology advisory
Parts ordering, inventory control, and cost optimization

Owner & Principal Technician | Jan 2010 – Jul 2024
Custom Computer Business (Self-Employed)

Custom computer building and server deployment for diverse client needs
Technical support via face-to-face, phone, and email channels
System diagnostics, hardware troubleshooting, BIOS flashing, OS/firmware updates
PC, Android, and iOS maintenance and optimization
Building budgets and creating cost-effective solution options for clients
Complete end-to-end service: consultation → design → build → deployment → support

Aircraft Assembly Lead | Jul 2018 – Dec 2019 (Contract)
1 year 6 months

Lead hand for critical assembly stage; coordinated multi-engineer teams
Successfully moved assembly station two positions ahead through workflow optimization and process reordering
Electrical systems installation with ESD safety compliance
Daily troubleshooting of electronics and hardware systems
Coordination with upper management and engineers to implement process changes
Work delegation and production support across multiple projects
Issue management and corrective action implementation

Fiber Optic Technician (Lead) | Mar 2018 – Jul 2018 (Contract)
5 months

Awarded 2× Customer Service Excellence awards (given to technicians with 50+ perfect services in a row)
Fiber optic installation and troubleshooting
Network diagnostics and firmware/hardware upgrades (OTA/OTC)
Lead hand mentoring for 10+ technicians; provided support between and during deployments
Quality assurance oversight of service delivery
Customer relations and service recovery under high-pressure field conditions

Technical Skills & Certifications

Infrastructure & Systems Administration

Virtualization: Proxmox VE (clustering, live migration, HA), KVM/QEMU hypervisor
Storage: ZFS (RAIDZ, snapshots, backup strategies), NAS design and deployment
Networking: Managed switches (2.5G/10G), VLAN configuration, split-horizon DNS, fiber optics
Firewalls & Security: OPNsense, default-deny packet filtering, zero-trust architecture
Remote Access: Zero-trust tunneling, VPN configuration, secure network access
Monitoring & Observability: Prometheus (time-series), Grafana (dashboards), node exporters, alerting (multi-channel)
Reverse Proxy & TLS: Nginx Proxy Manager, Let’s Encrypt automation, wildcard certificates, DNS-01 challenges
Operating Systems: Linux (Ubuntu LTS), Windows, RouterOS

Containerization & Platform Engineering

Docker & Compose: Multi-container deployments, resource limits, environment configuration
Container Platforms: Orchestration UI management, Docker daemon administration
Services Deployed: Media servers, home automation, SSO systems, monitoring stacks, DNS services

Security & Access Control

Identity & Federation: OIDC/SAML federation, SSO implementation
Network Isolation: VLAN segmentation (6+ VLANs), per-VLAN firewall rules, default-deny policies
Zero-Trust Principles: Device trust models, no port-forwards, automatic failover, network topology protection
Backup & Disaster Recovery: Incremental snapshots, retention policies, automated verification

Hardware & Electronics

PC Building & Configuration: Custom desktop and server builds, hardware selection, BIOS optimization
Networking Hardware: PCIe pass-through (10G NICs), managed switch configuration, DAC cabling
Electrical Systems: Soldering, custom cable solutions, wire harness assembly, ESD safety
Robotics: Troubleshooting, repair, maintenance, custom equipment design and deployment

Design & Manufacturing

CAD Software: OnShape, Fusion 360 (mechanical design, 3D modeling, iterative optimization)
3D Printing: Printer design/customization, stepper motors, control boards, print optimization, materials science
Manufacturing Processes: Design for manufacturability, cost optimization, rapid iteration, quality assurance

Professional Certifications

CompTIA A+ (1101 & 1102)
CompTIA Network+ (N10-008)
CompTIA Security+ (SY0-701)
CompTIA CySA+ (CS0-002)
Cisco Certified Support Technician Cybersecurity (CCST Cybersecurity) — Jun 2026, expires Jun 2031
Fing IT Professional (Sep 2024)

Advanced Training & Self-Education

Cybersecurity & Penetration Testing: C++ for Pentesters, Penetration Testing fundamentals, DevSecOps, Wi-Fi Ethical Hacking, NIST frameworks, Cryptanalysis, Bash Shell Scripting, Bug Bounty Hunting, Linux security tools, Ethical Hacking Essentials

Security Operations: SOC Analyst training, Linux Fundamentals, Introduction to Networking, Linux Privilege Escalation, Penetration Testing Process

Development & Scripting: Complete Java Masterclass, Web Development Bootcamp, Complete Web Developers Course, Bash Shell Scripting, HTML5, CSS3, JavaScript

Electrical & Engineering: Pre-trade Electrical Engineering, Carpentry & Machine Shop Operations

Soft Skills

Team Leadership & Delegation (managing 3+ person teams)
Mentorship & Knowledge Transfer
Cross-functional Coordination (engineers, management, technicians)
Problem-Solving Under Pressure (high-stakes troubleshooting, downtime elimination)
Customer Relations & Service Recovery
Technical Documentation & Knowledge Management
Process Optimization & Workflow Design